Help
Questions, answered properly.
Including the ones where the honest answer is less flattering than the marketing one.
Getting started
- What does MEDICI actually do?
- You describe a market question. A research agent investigates it, a validation agent checks that research against its sources, a strategy agent turns the findings into a plan, and a second validator checks that plan for feasibility. You get a structured report and a slide deck.
- Do I need to install anything?
- No. MEDICI runs in the browser. There is nothing to install and no client to keep updated.
- What makes a good brief?
- A specific question beats a broad one. 'Where should a compliance-automation product sell first in the UK?' produces sharper work than 'tell me about compliance software'. Include any constraint that matters — budget, team size, timeline — because the plan is built around them.
- How long does a run take?
- It depends on the tier and the research depth, and we are not going to quote a number we have not measured across real usage. Deeper research and the validation passes take longer, by design. The comparison worth making is against a consulting cycle measured in months.
The agents
- Who are Marco Polo and Michelangelo?
- Marco Polo is the research agent: it investigates the market, profiles incumbents, and identifies underserved segments, then hands a structured brief to Michelangelo. Michelangelo is the strategy agent: it treats that brief as its source of truth and produces the growth strategy, pricing, plan and hiring recommendations.
- Why add Galileo and Brunelleschi?
- Because a model asked to review its own work tends to approve it. Galileo starts with fresh context and one job: check Marco Polo's claims against the sources actually retrieved. Brunelleschi does the same for Michelangelo's plan, testing feasibility and whether each recommendation traces back to the research.
- What happens when a validator finds a problem?
- The original agent revises. This is the part that matters — a critique appended to the bottom of a document leaves the flaw in the document with a note attached. The finding has to send the work back.
- Which tiers include the validators?
- Monthly Pro and Patron. The Free tier runs Marco Polo and Michelangelo. See pricing for the full comparison.
The report fingerprint
- What is the fingerprint?
- A SHA-256 hash computed from the report's content. Recompute it at any time: if a single character has changed, the hash will not match. Your board can verify that the document they received is the document we produced.
- What does it NOT prove?
- It does not prove the claims in the report are correct. It is not a timestamp, and it is not a legal attestation. A tampered report and an accurate report are equally hashable. It proves integrity, not truth — and anyone who tells you a hash does more than that is overselling it.
- How do I verify one?
- Download the report as JSON and hash the file exactly as delivered — on macOS or Linux,
shasum -a 256does it. Hash the bytes you received rather than a copy you have re-saved or reformatted: the hash covers the exact bytes, so even adding indentation changes it. You can try this on the sample report.
Plans and billing
- Is the free tier a trial?
- No. It is a tier. Two sessions per rolling thirty days, forever, with no card. If you never upgrade, nothing stops working.
- Why 'rolling thirty days'?
- A calendar reset would let someone joining on the 29th take two sessions and two more within 48 hours. A rolling window gives everybody the same allowance regardless of when they signed up.
- Why is the Patron tier not called Lifetime?
- Because it carries a monthly session allowance and a fair-use ceiling, so 'lifetime unlimited' would be untrue. Patron is the honest name for what it is: you pay once, up front, and receive everything the workshop goes on to create.
- Can I get a refund?
- Yes — the terms are on the refund policy page. Please use the free tier first, though. The best refund is the one you never need.
Data and privacy
- Do you train models on my briefs?
- No.
- Should I paste confidential material into a brief?
- Be careful. Brief text is sent to a language model provider, because that is how the analysis gets produced. Read the privacy page and satisfy yourself it is acceptable under your own obligations before putting anything sensitive in.
- Can I delete everything?
- Yes. Delete your account and your sessions and reports go with it. Email us if you would rather we did it for you.
Still stuck?
Email hello@cogdroid.com. A person reads it.